CONSULTING

Today, businesses operate in an unprecedentedly fluid environment. The technology landscape is turning highly complex as it evolves to meet the demands of a competitive marketplace and an experiential economy. At the same time, customers are increasingly demanding simple, new, and convenient experiences.

ixtel consulting helps organisations fundamentally redesign experiences to create new sources of value, digitally reinvent your operations for great efficiency and transform your entire enterprise through sustainable innovation. As pragmatic consultants with an eye on execution, we help you design and achieve market-leading performance roadmaps by combining creative thinking and technology expertise.

Technology consulting services

ixtel offers full-service technology consulting, addressing not only the technology transformation, but equally as important, the impact of new technology on your organization. Our technology consulting service will work with you to refine your processes, workflows and management systems that are affected by technology change and help ensure a smooth transition.

Our focus is on enabling you to get the best business value from technology by:

  • Developing an IT strategy that matches technology capability, cost and agility to your business strategy
  • Ensuring that your applications and infrastructure are optimized to give you the right mix of innovation, agility, reliability and cost
  • Designing and implementing IT operating models that enable you to manage and govern the operational delivery according to your business needs
  • Defining and governing the technical architecture that ensures reliable, secure, cost-effective use of the technology, while still having the agility to adapt to changing circumstances, and the capability to manage technical innovation

Enterprise solutions consulting services

ixtel provides industry, business process and technical delivery expertise to deliver value and innovation from your services portfolio. We can help you deploy end-to-end solutions across business functions based on third party enterprise services software, analytics, mobility and cloud infrastructure.

The convergence of ITIL v3 best practices, virtualization, Cloud, mobile and social has the power to simplify, automate or eliminate much of IT’s work as it exists today. This can free highly skilled resources from repetitive, low-value work to be proactive again and work on the true mission of IT – to power the business. ixtel’ s ability to map industry best practices and processes to today’s leading technologies make us unique in our industry

ixtel helps organizations improve the quality, cost and predictability of IT and business workflows, via the Service management platform. Through our hands-on engagements and expertise, we help organizations realize various capabilities through end-to-end Service Management solutions.

Digital transformation consulting services

Companies all over the world and across all industries are affected by digitisation. Cloud computing, mobile technologies, the Internet of Things and big data analytics are the four key technological drivers of digitisation. They are changing the relationship structure between customers and companies.

Customers are making new demands in terms of price, offerings, comfort and quality. Channels for procurement, production, sales and marketing must therefore be aligned and adapted to new customer requirements. Data management (collection, analysis and exchange) is becoming a key success factor in addressing customers, individualisation and market launch. In addition, data itself is turning into a business.

Without thinking or acting disruptively, the pure digital players are also increasingly dominating the lucrative business of data in more traditional industries. In this way, they are targeting the strategic control points of the future. This is where our consulting approach to digital transformation comes in. With ixtel, you retain control over the design of your digital business model.

Industry consulting services

ixtel industry consultants provide clients with the industry expertise and solutions required for successful transformation of their business, helping them to improve customer engagement, operational efficiency, risk and regulatory compliance and revenue growth. consultants operate across 15 industries and provide industry focused, comprehensive, end-to-end technology and business transformation consulting services

For years, we have integrated and developed some of the most modern technologies to help clients achieve mission critical success. We have our finger on the pulse of competitive dynamics, regulatory changes, and technology drivers.

We use modern technologies like cloud, big data, mobility, and social computing to help clients improve operational efficiencies, optimize workforces, or globalize operations. Our specialty is solving the tough challenges that impact our clients in industries including Financial Services, Public Sector, Travel & Transport, Telecoms, Media, Retail, Hospitality, Energy, oil & Gas Construction and more.